Terms of service

Last Updated: March 17, 2025

Welcome to Family Estate ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website (https://familyestate.co) and your purchase of hats from us. By accessing our site or placing an order, you agree to these Terms. We are a Delaware-registered business operating from California, USA, and these Terms apply to customers in the United States.

1. Acceptance of Terms

By using our website or buying our products, you agree to these Terms and our Privacy Policy. If you don’t agree, please do not use our site.

2. Use of Our Website

You may use our site only for lawful purposes and in accordance with these Terms. You agree not to:

Use the site in any way that violates federal, state, or local laws.
Resell our products commercially without our written permission.
Engage in abusive, harassing, or fraudulent behavior (e.g., submitting false orders).
Attempt to interfere with the site’s functionality (e.g., hacking, introducing viruses). We may suspend or terminate your access if you violate these rules.

3. Orders and Payments

Products: We sell standard hats as displayed on our site. Product availability, descriptions, and prices are subject to change without notice.
Payment: All orders are processed securely through Shopify Payments, which supports various payment methods (e.g., Visa, Mastercard, PayPal). Orders are only accepted once payment is successfully authorized. If payment fails, the order will not be processed.
Pricing: Prices are in USD and exclude taxes, which will be added at checkout where applicable. We reserve the right to correct pricing errors.

4. Intellectual Property

All content on our site (e.g., logos, images, text) is owned by Family Estate or our licensors and protected by U.S. copyright and trademark laws. You may not copy, reproduce, or distribute our content without our written permission, except for personal, non-commercial use.

5. Promotions and Discounts

We may offer sales, promo codes, or discounts at our discretion. These are subject to the following:

Cannot be combined with other offers unless explicitly stated.
Valid only during the specified period.
Subject to availability and our right to cancel or modify promotions at any time.

6. Limitation of Liability

To the fullest extent permitted by law:

Our site and products are provided "as is" without warranties of any kind, express or implied (e.g., fitness for a particular purpose).
We are not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of our site or products.
Our total liability for any claim will not exceed the amount you paid for the product in question. This does not affect any rights you may have under applicable consumer protection laws.

7. Dispute Resolution

Governing Law: These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.
Arbitration: Any disputes arising from these Terms or your use of our site will be resolved through binding arbitration in Delaware, conducted by a single arbitrator under the rules of the American Arbitration Association (AAA). You waive the right to a jury trial or class action.
Exceptions: We may seek injunctive relief in court for intellectual property violations or breaches of these Terms.

8. Changes to These Terms

We may update these Terms as needed. The "Last Updated" date above will reflect changes. Significant updates will be communicated via email or a notice on our site. Your continued use of the site after changes means you accept the new Terms.

9. Termination

We may suspend or terminate your access to our site at our discretion, without notice, if you breach these Terms or for any other reason (e.g., fraud prevention).